FAQs

1. Are SHAQTU PURE products safe for all skin types?
Yes! Our products are carefully formulated and lab-tested to be safe and effective for all skin types, including sensitive skin.

2. How can I know which product is right for me?
Each product page includes detailed information about skin types and benefits. You can also reach out to our customer support for personalized recommendations.

3. Are your products tested on animals?
No. SHAQTU PURE is cruelty-free. We do not test our products on animals at any stage of development.

4. How long will it take to see results?
While results vary depending on your skin type and routine, most users notice improvements in hydration, texture, and glow within 2–4 weeks of regular use.

5. Can I use multiple SHAQTU PURE products together?
Yes! Our products are designed to be compatible and complementary. Follow the recommended routine on our product pages for best results.

6. Do you offer international shipping?
Currently, we ship primarily within Pakistan. For inquiries about international shipping, please contact us at [your email].

7. What should I do if my product arrives damaged or incorrect?
Contact us immediately at [your email] or [phone number]. We will arrange a replacement or refund as quickly as possible.

8. How can I track my order?
Once your order is shipped, you will receive a tracking number via SMS or email. You can track your order on the courier’s website (TCS, Leopards, or Pakistan Post).

9. Can I return or exchange a product?
Yes! Products can be returned or exchanged within 7 days of delivery if they meet our return policy criteria. Certain products, such as opened skincare items, may not be eligible.

10. How do I subscribe to SHAQTU PURE emails?
Enter your email in the subscription box on our website to receive updates on new products, exclusive offers, and skincare tips. You can unsubscribe anytime.